Privacy Policy

1. Introduction

Hesett Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Hesett mobile application and related services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number)
• Payment information (processed securely through third-party providers)
• Profile information and preferences
• Restaurant reviews and ratings
• Booking history and dining preferences

Usage Information

• Device information and app usage statistics
• Location data (with your consent)
• Search queries and restaurant interactions
• QR code scans and menu interactions

Technical Information

• IP address and device identifiers
• App performance and crash reports
• Network information and connection data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our restaurant discovery and booking services
• Process payments and manage your account
• Send booking confirmations and important updates
• Personalize your experience and recommendations
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Restaurants: To facilitate bookings and orders
• Service Providers: Payment processors, analytics, and cloud services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure payment processing through certified providers
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for app functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies (with your consent)

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: