Terms of Service

Last updated: September 15, 2025

1. Acceptance of Terms

By accessing and using the Hesett mobile application and related services ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Hesett provides a restaurant discovery, booking, and dining management platform that allows users to:

  • Discover and explore restaurants in their area
  • Book tables and make reservations
  • Scan QR codes to access digital menus
  • Order food and beverages
  • Split bills and manage group payments
  • Rate and review dining experiences

3. User Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account
  • Be at least 18 years old or have parental consent

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Harass, abuse, or harm others
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Use the Service for commercial purposes without authorization

5. Booking and Reservations

When making reservations through our Service:

  • All bookings are subject to restaurant availability
  • Restaurants may have their own cancellation policies
  • We are not responsible for restaurant service quality
  • Modifications must be made through the app when possible
  • No-shows may result in account restrictions

6. Payments and Billing

Payment terms and conditions:

  • All prices are displayed in local currency
  • Payment processing is handled by secure third-party providers
  • We do not store your complete payment information
  • Refunds are subject to restaurant policies
  • Service fees may apply to certain transactions
  • Disputed charges must be reported within 30 days

7. Content and Reviews

Regarding user-generated content:

  • You retain ownership of your content
  • You grant us license to use your content on our platform
  • Reviews must be honest and based on actual experiences
  • We reserve the right to remove inappropriate content
  • False or defamatory reviews are prohibited

8. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Hesett Technologies and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written consent.

10. Disclaimers

The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties that the Service will be uninterrupted or error-free
  • Warranties regarding the accuracy of restaurant information
  • Warranties about the quality of food or service at restaurants

11. Limitation of Liability

In no event shall Hesett Technologies be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will cease immediately, and we may delete your account and data.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Hesett Technologies operates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@hesett.com

Address: Hesett Technologies, 123 Innovation Drive, Tech City, TC 12345

Phone: +1 (555) 123-4567