Talk to a human.
No tickets, no bots.
We are a small team and we read every message. Pick the channel that fits your question — we will reply in plain English (or Spanish, French, Portuguese, or any of the other six languages the app speaks).
Lost an order, can't sign in, want to delete your account, anything else — write to us and we will get back within a day.
Pricing, demo, POS integration, onboarding — every conversation about putting Hesett in your venue starts on the partner portal.
Interviews, brand assets, leadership bios, embargoed launches — our press kit and team responses live behind this email.
Found a vulnerability? Our coordinated-disclosure program lives here. Acknowledgment within 48 hours, no legal action for good-faith research.
Privacy requests, GDPR / CCPA / Law 1581 questions, subpoenas, takedown notices — we route these to counsel and reply on the record.
Send a message.
We'll route it ourselves.
Not sure which channel fits? Drop a message here and we will forward it to the right teammate.