1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website or use our mobile application. They help us provide you with a better experience by remembering your preferences and analyzing how you use our services.
Cookies can be "session cookies" (temporary and deleted when you close your browser) or "persistent cookies" (stored on your device for a longer period).
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: Required for basic functionality and security
- Performance Cookies: Help us understand how visitors interact with our services
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Provide insights into usage patterns and trends
- Marketing Cookies: Deliver personalized content and advertisements
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions.
- Authentication and session management
- Security and fraud prevention
- Load balancing and performance
- User interface customization
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Page views and navigation patterns
- Feature usage and performance metrics
- Error tracking and debugging
- User journey analysis
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
- Language and region preferences
- Restaurant favorites and history
- Search filters and sorting options
- Notification settings
Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements.
- Personalized restaurant recommendations
- Promotional offers and discounts
- Social media integration
- Retargeting campaigns
4. Third-Party Cookies
We may use third-party services that also use cookies. These include:
- Google Analytics: Website analytics and performance tracking
- Payment Processors: Secure payment processing and fraud detection
- Social Media: Social sharing and login functionality
- Advertising Networks: Personalized advertising and recommendations
- Customer Support: Live chat and support tools
5. Cookie Duration
Cookies have different lifespans:
- Session Cookies: Deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period (up to 2 years)
- Essential Cookies: Typically last for the duration of your session
- Analytics Cookies: Usually expire after 1-2 years
- Marketing Cookies: May last up to 2 years or until manually deleted
6. Managing Your Cookie Preferences
You have several options for managing cookies:
Browser Settings
Most browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Mobile App Settings
In our mobile application, you can manage cookie preferences:
- Go to Settings → Privacy & Security
- Toggle analytics and marketing cookies on/off
- Clear stored data and preferences
- Reset all cookie settings to default
Cookie Consent
When you first visit our website or app, you'll see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences
- Learn more about our cookie policy
7. Impact of Disabling Cookies
If you choose to disable certain cookies, some features of our service may not work properly:
- You may need to log in repeatedly
- Personalized recommendations may not work
- Some features may be limited or unavailable
- Website performance may be affected
- You may see less relevant advertisements
8. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
9. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@hesett.com
Address: Hesett Technologies, 123 Innovation Drive, Tech City, TC 12345
Phone: +1 (555) 123-4567